Privacy Policy
1. Introduction
At Numero Consulting Inc., we understand that protecting our clients' confidential information is fundamental to the trust placed in us. We are committed to maintaining the confidentiality, integrity, and security of all personal, financial, tax, and business information entrusted to us.
We implement administrative, technical, and physical safeguards designed to protect client information from unauthorized access, use, disclosure, alteration, or destruction.
2. Information We Protect
We safeguard all nonpublic personal information, including but not limited to:
- Tax returns and tax-related records
- Social Security Numbers (SSNs), Individual Taxpayer Identification Numbers (ITINs), and government-issued identification
- Financial statements
- Bank account and payroll information
- Business financial records and entity information
- Accounting records
- Client communications
- Documents submitted electronically or in paper format
3. The Information We Collect
To provide tax, accounting, bookkeeping, payroll, consulting, and related professional services, we may collect the following information:
Personal Information
- Full Name
- Address
- Date of birth
- Telephone number
- Email address
- Social Security Number (SSN)
- Individual Taxpayer Identification Number (ITIN)
- Driver's license or other identification
Financial and Tax Information
- Bank account information
- Credit card information
- Income and expense records
- Payroll records
- Investment information
- Asset and liability information
- Federal and state tax returns
- Tax identification numbers
- Tax forms and supporting documentation
Business Information
- Business name
- Employer Identification Number (EIN)
- Financial statements
- Payroll records
- Ownership information
- Accounting records
4. Communication records
We collect and maintain records of communications including:
- Emails
- Phone calls
- SMS Messages
- Client portal messages
5. How We Use Your Information
Your information is used solely for legitimate business purposes, including:
- Preparing and filing tax returns
- Providing accounting, bookkeeping, payroll, consulting, and advisory services
- Responding to your inquiries
- Communicating regarding your account
- Improving our services
- Processing payments
- Complying with applicable legal, regulatory, and professional obligations
We use your information only for purposes consistent with the services you have requested.
6. Information Sharing and Disclosure
Numero Consulting Inc. does not sell, rent, trade, or otherwise disclose your personal or financial information for marketing purposes.
Information may be shared only with:
- Employees and authorized contractors who require access to perform their responsibilities
- Trusted third-party service providers, including tax software vendors, cloud hosting providers, payment processors, secure document management providers, and technology service providers
- Federal, state, or local government agencies when required by law
- Courts or regulatory authorities pursuant to lawful requests
All third-party service providers are required to maintain appropriate confidentiality and security standards.
7. Information Security Measures
We maintain a comprehensive information security program designed to protect client information.
Administrative Safeguards
Our administrative controls include:
- Written information security policies
- Confidentiality agreements for employees and contractors
- Employee background screening where appropriate
- Security awareness and privacy training
- Access granted only on a need-to-know basis
- Periodic review of security policies and procedures
Technical Safeguards
Our technical protections include:
- Secure servers and encrypted databases
- SSL/TLS encryption for website communications
- Secure client portals for document exchange
- Multi-factor authentication where appropriate
- Strong password policies
- Firewall protection
- Anti-malware and endpoint protection
- Routine software updates and security patches
- Continuous system monitoring
- Secure backup and disaster recovery procedures
Physical Safeguards
Physical security measures include:
- Controlled access to office facilities
- Secure storage of paper records
- Locked file cabinets and restricted storage areas
- Secure destruction of confidential documents
- Clean desk practices
- Device security controls
8. SMS Policy
Numero Consulting Inc. may use SMS (text message) communications to provide important service-related notifications and updates to clients who have opted in to receive text messages.
SMS Usage
If you provide your mobile phone number and consent to receive SMS communications, we may send messages regarding:
- Tax-related services and updates
- Appointment confirmations and reminders
- Tax filing status and notifications
- Customer support responses
- Service announcements and important account alerts
We collect and use your mobile phone number only with your consent and solely for the purposes described in this policy.
SMS Data Protection
Numero Consulting Inc. is committed to protecting your privacy. We will never:
- Sell your mobile phone number
- Rent or lease your SMS-related information
- Share your SMS consent or mobile number with third parties for marketing or promotional purposes
Your information is used exclusively to provide our services, communicate regarding your account, and respond to your inquiries.
SMS Opt-Out
You may opt out of receiving SMS communications at any time by:
- Replying STOP to any text message you receive from us, or
- Emailing us at tax@numerotax.com
Once you opt out, you will no longer receive SMS messages from us except as required to process your opt-out request.
SMS Support
If you need assistance with our SMS service, reply HELP to any message or contact us using the email address or phone number listed on our website.
Additional SMS Terms
- Message frequency may vary based on your interactions with us and the services you receive.
- Standard message and data rates may apply according to your mobile carrier's plan.
- Consent to receive SMS messages is not a condition of purchasing any products or services.
9. International Data Transfers
Your information may be transferred to, stored, or processed in countries outside your country of residence.
Whenever such transfers occur, we implement reasonable safeguards designed to ensure that your personal information receives appropriate protection consistent with applicable data protection laws.
10. Data Retention and Disposal
We retain client records in accordance with:
- IRS record retention requirements
- Applicable federal and state laws
- Professional accounting standards
- Business and legal requirements
When records are no longer required, they are securely destroyed or permanently deleted using appropriate disposal methods.
11. Incident Response and Breach Notification
If a security incident involving client information occurs, we will:
- Promptly investigate the incident
- Take reasonable steps to contain and mitigate any impact
- Restore affected systems where necessary
- Notify affected individuals when required by applicable law
- Notify regulatory authorities when legally required
12. Client Responsibilities
Clients also play an important role in protecting their information. We encourage you to:
- Use strong and unique passwords
- Enable multi-factor authentication whenever available
- Submit confidential documents through our secure client portal
- Avoid sending sensitive information through unsecured email
- Notify us immediately if you suspect unauthorized access to your account or information
13. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request updates to your records
- Request deletion of personal information where legally permitted
- Opt out of certain non-essential communications
Certain information may be retained as required by law, regulatory requirements, or professional standards.
14. Regulatory Compliance
Our information security program is designed to comply with applicable laws and professional requirements, including:
- IRS Publication 4557 – Safeguarding Taxpayer Data
- FTC Safeguards Rule
- Applicable federal and state privacy laws
- State data breach notification laws
- Professional standards governing tax, accounting, and consulting firms
15. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
16. Policy Updates
Numero Consulting Inc. may update this Information & Data Security Policy periodically to reflect changes in technology, legal requirements, or business practices.
The updated policy will be posted on our website with the revised Effective Date.
17. Contact Us
If you have any questions regarding this Information & Data Security Policy or our information security practices, please contact us:
Email: tax@numerotax.com
Phone: +1 (408) 769-4775
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